Your contact center partner
About Us
Virtual Team is a Business Process Outsourcing (BPO) company that offers customer experience as service (CXaaS) for small to medium business.
We help businesses outsource their call center services to reduce expenditures for staffing and infrastructure, achieve better quality of customer service and to focus on core business.
Services
Customer Service
Telemarketing & Sales
Back Office After Sales
Omnichannel Support
phone
webchat
Website
e mail
TELEGRAM
mobile
FB MESSENGER
How it works
Discovering
We learn about the processes you want to outsource.
recruitment
We handle all recruitment and sourcing functions for your team members.
Training
We work with you to get agents onboarded and fully trained as quickly as possible.
management
We manage performance of your team to make sure your business processes get done.